Counting the word in reviews and comparing across ten companies.
It’s much easier than you think.
2,963 Amazonian reviews are covered in this post.
Let’s analyze 3,320 reviews from Googlers.
Do comments change over time? If the company introduces, say, a new review process, should not we see fewer complaints after the introduction? Time Series chart can give us the answer.
This is the second installment in the Company Reviews Series.
This is the first installment in the Company Reviews Series.